Social robots are our first service vertical, they are robust end-to-end solutions, since they incorporate all the modular components of Roomie IT in their architecture, these types of robots allow us to engage in conversations with end users, clients or partners ,acting as a first level of service, they are front desk service robots. Social robots are trained to solve various needs of the industry, they can serve as a concierge in a hotel lobby allowing guests to check in, check out, or provide information regarding amenities, they can operate in the same way in a bank branch solving the most recurring requests from users, or within a retail store guiding customers during their stay.
Voice User Interface (Natural Language Processing).
They are equipped with an omnidirectional array of microphones that allows the robot to capture the user's voice from different angles, they also have high-fidelity speakers so that users can clearly hear the robot's voice indoors or outdoors. Conversation is enabled through a natural language processing engine, which can be easily trained to give information about any product or service. Added to the conversational interface, the social robot has a touch screen to increase the user experience.
The robots incorporate computer vision, with preloaded data sets of the main environments to identify a large part of objects, which allows increasing the number of use cases. Using this ability, social robots can approach people to detonate a conversation, or act as user guides taking them to a specific place. Computer vision also allows robots to identify the out of stock on the shelves of a store, or abnormal behaviors in a bank.
Like all our robots, the main capacity of social robots is their autonomous movement, which is enabled with our mobility module that allows robots to move around avoiding obstacles, in bank branches, service centers, hotel and office receptions. Their hardware architecture includes a multilayer lidar sensor and deep cameras.
Social robots are integrated into the application layer of organization by delivering information related to the services and their products in a bi-directional way, on the one hand to present the information demanded by users, and on the other hand send the data from the entire conversation to the organization's databases, to be exploited in the executive decision-making process.
Tourism and Corporate